Frequently Asked Questions

Where can I purchase Delora Jones Beauty Products from? 

You can purchase our products on www.delorajones.com. 

 

Does Delora Jones Beauty  Products ship outside India? Are there any additional charges to be paid? 

At this moment, we don’t ship outside India. 

 

Does Delora Jones Beauty Products test on Animals? 

All our Products are 100% cruelty-free and not tested on animals. We follow FDA / EU / BIS laws and guidelines.

 

What type of ingredients are used in Delora Jones Beauty Products? 

We use the safest ingredients to manufacture our products. All the ingredients as per Bureau of Indian Standards (BIS). The entire ingredient list is mentioned on the website and also on the secondary packaging of the product. Product manufactured are in compliance with FDA/EU Regulations/ BIS. 

 

I just placed an order on delorajones.com. When will it be processed? 

The estimated shipping time for an order is 24 to 48 hours. In case you place an order over the weekend / Holiday, the order will be processed on next working day.

 

What is the estimated delivery time? 

The timeline for all orders is 5 to 7 working days.

 

How do I cancel the order I just placed on tannbeauty.com? 

You can drop an email to orders@delorajones.com within 24 hours of placing the order. 

 

How can I return a product? 

Please read our return policy.