Return Policy

Cancellation / Refund Policy

All sales of the products are final and there will be no refund or cancellation.

However, in a case where a transaction has been completed by you on the Site, and money has been charged to your card or bank account but a Recharge has not delivered within 24 hours of your completion of the transaction then you may inform us by sending us an email on (info@delorajonescosmetics.com ) or posting us a message on the Contact US page (optional) . In such a scenario you will be entitled to a full refund.

Cancellation Policy for product selling

In case we receive a cancellation notice from you within 24-Hrs of placing the order and the order has not been processed by us, we will be more than happy to cancel the order and refund the entire amount to you within 10 to 15 days. We will not be able to cancel those orders that have already been processed and shipped out by us.

Replacement Policy

If you have received a damaged product, please initiate a return on the website within 3 days from the time of delivery. Our courier partner will pick the damaged product from your doorstep and will replace it within 7 working days at no extra cost

Delivery / Shipping Policy

Product will Delivered within 10 to 20 working days.